Help

For technical assistance with CJIS, contact the CJIS Help Desk.
For your convenience, the Help Desk is available 24 hours a day, 7 days a week.
Toll Free, domestic: (304) 625-4357
If you require assistance with your Identity Provider, contact your identity provider's Help Desk directly.
Identity Provider Contact Info
Federal Firearms Licensees (NICS) 833-297-HELP(4357)
Chicago Police Department (312) 744-DATA (3282)
Columbia County Sheriff’s Office (706) 541-4038
DOJ Federation Services (DFS)
(to include: ATF, USMS, EOUSA, DEA, BOP, USNCB, EOIR)
202-616-7100
Environmental Protection Agency Office of Inspector General (EPA-OIG) (202) 566-1753
FBI (304) 625-4357
FirstNet 800-574-7000
Joint Regional Intelligence Center (JRIC) (562) 344-1100 | (888) 705-JRIC
Kansas Bureau of Investigation 785-296-8245
Los Angeles County Sheriff's Department (LASD) (562) 345-4181
Michigan State Police 877-264-2546
Minnesota BCA Service Desk 651-793-2500 | 888-234-1119
Missouri Highway Patrol 573-751-9000
NASA OIG 202-358-1244
New York State Division of Criminal Justice Services 844-891-1786
Pennsylvania Justice Network (PAJNET) 877-327-2465
Pima County Sheriff’s Department, AZ (520) 351-4777
Randall County Sheriff's Office, TX (806) 468-5870
RISSNET (615) 849-2560
Sacramento County Sheriff’s Office 916-874-4999
South Carolina Law Enforcement Division (SLED) 803-896-0305 | 803-896-0530
South Sound 911 253-208-2251
Texas Department of Public Safety (512) 424-2629
Texas Department of Public Safety Employees (512) 424-5432
United States Secret Service 202-406-5988
U.S. Department of Health and Human Services-Office of the Inspector General (HHS-OIG) (844)-464-4457
West Virginia State Police 304-746-2158

Criminal Justice Information Services

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